Shipping and Delivery
Introduction
Centre for Development appreciates your generous donations. This Shipping and Delivery Policy guides the process and timeline for the delivery of goods and items that you donate to CfD. CfD aims to ensure that your contributions reach those in need efficiently and transparently.
Accountability for donor and end user is important for CfD.
Shipping Methods and Costs
- Domestic Shipping: CfD offers free standard shipping within India. For expedited shipping, additional charges may apply. Please contact us for more details.
- International Shipping: CfD ships to select international locations. Shipping costs for international deliveries will be calculated based on the destination and weight of the shipment. Any additional customs duties and taxes are the responsibility of the donor.
Processing Time
- Order Confirmation: After your donation is received, you will receive an email confirmation with the details of your donation and the expected processing time.
- Preparation for Shipment: CfD typically processes and prepares donated items for shipment within 10 business days.
- Shipment Dispatch: Once your items are ready for dispatch, you will receive a notification.
Delivery Time
- Domestic Deliveries: Standard shipping typically takes 6-7 business days. Expedited shipping options, if selected, will reduce the delivery time to 2-3 business days.
- International Deliveries: Delivery times for international shipments vary depending on the destination. On average, it takes 10-12 business days.
Delivery Issues
- Delayed or Lost Shipments: If you experience any delays or if your shipment appears to be lost, please contact us immediately at contact@cfdngo.org, CfD will work with the carrier to resolve the issue as quickly as possible.
- Damaged Items: If any items arrive damaged, please take photographs of the damage and contact us within 3 days of receiving the shipment. CfD will provide instructions on how to proceed with a replacement or refund.
Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please do not hesitate to contact us at:
- Email: contact@cfdngo.org
- Phone: +91 9825272144
- Address: C-701, Rajyash Rise, near Vishala, South Vasna, Ahmedabad, Gujarat – 380007.
CfD appreciates your support and commitment to our mission. Together, we can make a positive impact and help those in need.